--- inc/ticket.class.php.old 2020-07-16 14:26:59.000000000 +0200 +++ inc/ticket.class.php 2020-09-11 18:09:43.200657894 +0200 @@ -3806,7 +3806,7 @@ } } - if (empty($delegating) +/** if (empty($delegating) && NotificationTargetTicket::isAuthorMailingActivatedForHelpdesk()) { echo "